Circle Secretary with ACS Com.Rajnarayanan and Com P.Ramalingam BS AMB attended and CS addressed on the eve of 70th Independence day celebrations at CGM office, PH Road,Chennai-10.National Flag hoisted by CGM ChTD and she appreciated all wings and also highlighted the lapses also. Circle Secretary gave inspirational speech on this occasion. Few points are stated below.
1.CS appreciated all those participated in the Melas stating that target for SIM sales for one month was achieved in four days and insisted that SIMs sold should be activated on the same day.
2.LL/BB connections should be given on the same day like in Villivakkam six LL connections were booked and was executed on the same day by Shri.Babu JTO Villivakkam.
3.In ChTD inclusive of CPT Mobile Radio Frequency is very poor and complaints are received from various places for poor service.GM GSM should come out of his chamber and should visit BTS/BSS sites to solve this issue and to improve the Mobile service.
4.HRA to be given for 78.2% from October 2016 and notification issued for full pension from Govt. So all staffs/officers should work hard and especially two recognized staff union Leaders should motivate their Members for mobilising more customers for BSNL Chennai. They should also support Management in this regard.
5.Already on all days, calls made from 09 PM to 07 AM are free of cost. Now BSNL CO has announced that all calls made on Sundays will not be charged even for Plan49. Marketing wing should give vide Publicity to customers.
6.There is no separate GM for Central area. However there are two GMs for Marketing wing. Hence by effective marketing strategies connections can be increased and no separate Area Melas are required.
7.When Shri.A.Subramanian was working as GM Marketing, different marketing techniques were adopted.Present GMs also can follow his innovative ideas.
8.CS appreciated CGM for posting separate DGM for OP and insisted for posting DGM for Madavaram since it is very potential area.
9.CSC is the front end for customers.So DGM OP incharge of CSCs/CSR/CCC has to conduct meetings and resolve their problems to improve the customer service.
10.CS saluted the customers who are still having BSNL connections in spite of various competitors giving fibre service.
11.Our association appreciated GM Finance for sticking posters for Melas near his residence without minding his position.
12.CS appealed to GM Finance to clear the contractor /Vendors bills then and there for attending to faults without delay.
Function was organised by OP wing in a very grand manner.