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15-09-2016: CAOs promoted as DGM(Fin) assumes charge in CHTD.

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Nine CAOs of Chennai Telephones who have been promoted on 09.09.16 as DGM Finance assumed charge as DGM Finance in Chennai Telephones in front of GM Finance. Our GM(F) advised them to take up the leading role for reconnection mela, speeding up the processing of various  tenders, keep smiling face while  meeting  customers and improve our customer base in ChTD. He also insisted that Engineering and Finance wing must work together for improving the service and increase the revenue. GM(F) visited Kellys and Anna road Exchange to find out the difficulties faced by our officers and staff. CSC incharges should supply duplicate bills, modem configuration and other customer complaints in a single window system .GM(F) elaborately discussed with CGM regarding replacement of old PCs in entire ChTD. CGM immediately informed Addl GM IT Cell to float Tender for purchase of computers ….

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10-09-2016 Anna Road Branch office meeting was held…

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Anna Road Branch Annual General body Meeting was held on 09.09.16 @ 16:00 hrs at First Floor(Dining hall) of Anna Road Exchange. Com.N.Jagadeesan CAO Branch President  presided over the meeting. Welcome address given by Com.Appavoo BS. COBs viz Com.K.Rajnarayanan ACS(Fin),Com Jayakumar ACS(Eng), Com. Palani AFS and Com. R.Srinivasan CWC Member attended and addressed the gathering.Finance Secretary Com.Narasimhan explained in detail about the various problems accumulating in the Accounts section. Work load distribution is not uniform in Central area. Central zone is a vital area with huge customer base. So separate CAO IFA must be posted in place of Sri.Padmanabhan who has retired.Com M.Thirumurthy kumar DGM, Com.N.Mohan AGM and Com.Kannan SDE explained in detail HR problems faced by the Marketing wing.

  The main issues raised by the members subsequently were:

  • Reallocation of work among AOs and JAOs in planning and claims sections of CBA

  • Posting of separate CAO in place of Sri.Padmnabahan for IFA -CBA

  • Decorum, Discipline and Punctuality are not maintained in Marketing wing. Some officers/officials are lethargic and not working for improvement of Marketing wing.

  • No cross ventilation in the SDE(Tech) section  at 8th floor of ARD TE Bldg. Members requested for relocation of section.

  • Collection Efficiency was in First or second place when there were four AOs and now it is the first time collection has gone to third position. To retrieve back to original place one more AO need to be posted to TR unit.

  • Uniformity to be maintained in all zones with respect to refund of SD / EMD

Circle Secretary/ OS South attended the meeting and assured the members that all their grievances will be taken up at the appropriate level for amicable solution.CS requested the members to further increase the customer base in central area. CS will discuss with other association CS for sorting out the problems between Members of two Associations since CS of other Association has requested for solving the issue. CS insisted  the Members to mobilize for forthcoming Membership verification.

The meeting was well organized by BS &FS of Anna Road Branch.Meeting ended with vote of thanks by Com.N.Mohan  AGM(S&M) CM.